FOREO KIWI™ Full User Manual
KIWI™
BLACKHEAD REMOVER PORE VACUUM DEVICE
Getting started
Congratulations on discovering smarter skincare with KIWI™. Before you begin to enjoy all the benefits of sophisticated skincare technology in the comfort of your home, please take a few moments to carefully read the instructions in this manual.
Please READ ALL INSTRUCTIONS BEFORE USE and utilize this product only for its intended use as described in this manual.
WARNING: NO MODIFICATION OF THIS EQUIPMENT IS ALLOWED.
KIWI™ overview
Get rid of deep-rooted blackheads, whiteheads, oil and other facial impurities with the world's best blackhead remover & vacuum suction device - KIWI™. With its vacuum suction and blue LED technology, KIWI™ eliminates all acne-causing bacteria that gets stuck in your pores and leaves you with a visibly clearer complexion.
Getting to know KIWI™
Perfectly calibrated suction is gentle on skin, yet effective at unclogging pores by extracting blackheads, whiteheads, dirt, oil and other impurities from deep within.
415 nm wavelength kills bacteria on the skin and on the device - preventing future breakouts. Switch between constant LED, pulsed LED or no LED, according to your preference.
Ultra-hygienic to stop the spread of bacteria, corrosion-resistant and easy to clean.
Light up to indicate the vacuum suction intensity setting of your device.
Bacteria-resistant and velvety soft.
Up to 120 mins of use per USB charge.
Turns device on and off, adjusts intensity level, and puts device in Bluetooth pairing mode.
Charge anytime, anywhere.
Unlock your device
Before first use, download the FOREO For You mobile app to unlock and register your device. Follow these simple steps;
- Download the FOREO app on your mobile phone by scanning the QR code.
- Log in to your existing account, or sign up for a new one.
- Add device (on the top of your screen).
- Choose device series.
- Follow the instructions on the app and fill in the purchase information.
And your device is ready to use!
How to use KIWI™
Thoroughly cleanse and dry your face and neck. We recommend using a FOREO LUNA™ Facial Cleansing Massager with Micro-Foam Cleanser. (TIP: For optimal results, you can apply a hot towel to your face for 5 minutes to open up the pores, if desired).
Press the universal button to turn on KIWI™. Adjust the vacuum suction intensity by pressing the button again, once for each level. Access more settings via the FOREO app.
Gently hold skin taut. Then press the tip of the device flat against your skin, and quickly glide across your face in upward motions. Once finished, gently wash your face with water and pat dry. Complete your treatment by thoroughly moisturizing skin. We recommend using FOREO UFO™ Deep Hydration Facial Device with your preferred UFO™ Activated Mask.
Cleaning your KIWI™
Since KIWI™ doesn’t require any replacement parts, it’s important that you follow our device cleaning instructions carefully, to keep your treatments as effective as possible.
For optimal results, unscrew the tip, hold it under running water to wash away any dirt and debris, and leave it to completely air dry before replacing it on the device.
Meanwhile, spray the body of the device with FOREO Silicone Cleaning Spray, and wipe away any residue using a damp, lint-free cloth or towel.
Finally, spray FOREO Silicone Cleaning Spray onto a cotton swab, and use it to gently wipe away any dirt and debris that has collected on the silicone filter.
Safety & troubleshooting
IMPORTANT
FOR OPTIMUM SAFETY
- If you have a skin condition or any medical concerns, please consult a dermatologist before use.
- Using KIWI™ should be comfortable – if you experience discomfort, discontinue use immediately and consult a physician.
- Exercise particular care when using KIWI™ around the under-eye regions and do not bring the device into contact with the eyelids or eyes themselves.
- At no time should you stop moving the device on skin with the power on.
- Do not use the device on sensitive skin or on active acne lesions.
- For reasons of hygiene, we do not recommend sharing your KIWI™ derma with anyone else.
- Avoid leaving your KIWI™ derma in direct sunlight, and never expose it to extreme heat or boiling water.
- Given the efficiency of the KIWI™ treatments, we recommend that you do not glide the device more than once per area, during your treatment.
- KIWI™ uses vacuum suction. Those with sensitive or rosacea-prone skin must use caution and care when using this device.
- Do not use while driving or operating heavy machinery.
- Do not use the device when it is plugged in.
- Do not insert any object into any opening of the device.
- Do not use the device if it is overheating or you suspect that it is malfunctioning.
- KIWI™ should be completely dry before activating. Do not use the device if it has been submerged in water, and do not use with wet hands.
- This device should only be used with a SELV power adapter.
- It is recommended that IEC60950 standard power suppliers are used to charge the device.
- Before charging, make sure that the plug and socket are completely dry. Failure to do so may result in electric shock, short circuit, or fire.
- Do not use the device while charging. Discontinue use if this device or charger is not working properly or appears damaged in any way. Use the power cord supplied with your device only.
- The battery must be removed from the appliance before it is disposed of. The appliance must be disconnected from the supply mains when removing the battery, and the battery is to be disposed of safely.
- This product contains no serviceable parts.
- This device is intended for cosmetic use on the face and neck. Any harmful consequences resulting from misuse, application to other body areas, connection to improper voltage sources, dirty conductive solution or spheres, or any other improper applications are not the responsibility of FOREO.
- Use this device only for its intended use as described in this manual. If you do not find the answer to your specific question, or if you have any other questions regarding the device’s operation, please visit foreo.com/support.
TROUBLESHOOTING
PRECAUTIONS TO BE TAKEN IN THE EVENT OF CHANGES IN THE PERFORMANCE OF KIWI™.
If KIWI™ is not activated when pressing the universal button:
- Battery is empty. Charge your KIWI™ via USB charger until the indicator lights turn green. A full charge will last up to 120 mins.
If KIWI™ cannot be switched off and/or universal button does not respond:
- Microprocessor is temporarily malfunctioning. Press and hold the universal button to restart the device.
If KIWI™ won’t sync to the FOREO app:
- Ensure that your device is fully charged and that your Bluetooth is turned on.
- Switch your Bluetooth off and then on again to try reconnecting.
- Close the FOREO app and then reopen it to restart the process.
- Delete and reinstall the application - perhaps the application simply needs to be updated.
- After deleting and reinstalling the application, make sure to restart your phone.
- Delete your phone's cookies and cache memory.
- Ensure that your mobile's operating system has been updated to the latest version.
If the indicator lights on KIWI™ change color:
- Red lights indicate low battery. Charge your device.
- Orange lights indicate the device is charging. Continue to charge until the lights turn green.
- Green lights indicate the device is fully charged. Remove the USB charging cable.
Warranty terms & conditions
Register warranty
To activate your 2-Year Limited Warranty register through the FOREO app, or visit foreo.com/product-registration for more information.
2-year limited warranty
FOREO warrants this device for a period of TWO (2) YEARS (except in countries where national law requires longer minimum guarantee) after the original date of purchase against defects due to faulty workmanship or materials arising from normal use of the device. The warranty covers working parts that affect the function of the device. It does NOT cover cosmetic deterioration caused by fair wear and tear, or damage caused by accident, misuse, or neglect. Any attempt to open or take apart the device (or its accessories) will void the warranty.
If you discover a defect and notify FOREO during the warranty period, FOREO will, at its discretion, replace the device free of charge. Claims under warranty must be supported by reasonable evidence that the date of the claim is within the warranty period. To validate your warranty, please keep your original purchase receipt together with these warranty conditions for the duration of the warranty period.
To claim your warranty, you must log in to your account at www.foreo.com and select the option to make a warranty claim. Shipping costs are nonrefundable. This undertaking is in addition to your statutory rights as a consumer and does not affect those rights in any way.
Disposal & battery removal
Disposal information
Disposal of old electronic equipment (applicable in the EU and other European countries with separate waste collection systems).
The crossed-out dustbin symbol indicates that this device should not be treated as household waste, but rather be brought to the appropriate collection point for recycling of electrical and electronic equipment. By ensuring this device is disposed of correctly, you will help prevent the potential negative consequences for the environment and human health which could be caused by inappropriate waste handling of the product. The recycling of materials will also help conserve natural resources.
For more information about the recycling of your device, please contact your local household waste disposal service or your place of purchase.
Battery removal
NOTE: This process is not reversible. Opening the device will void its warranty. This action must only be undertaken when the device is ready to be disposed of.
Because this device contains a lithium-ion battery, the battery must be removed before disposal and should not be thrown away with household waste. To remove the battery, open the inner plastic shell after removing silicone outer layer and remove the battery to be disposed of in accordance with your local environmental regulations. Wear gloves during this process for your safety.
Detailed visual instructions are provided below:
Specifications
Body-Safe Silicone, ABS, PC, Chrome Plated Zinc Alloy, Stainless Steel
Arctic Blue
H106 x W80.5 x D48 mm
154g
Li-ion 520mAh 3.7V
Up to 120 minutes of use per charge
90 days
183 Hz
<50 dB
1- button
©2023 MANUFACTURED FOR: FOREO AB. DESIGNED AND DEVELOPED BY: FOREO SWEDEN. ALL RIGHTS RESERVED.
IMPORTER AND DISTRIBUTOR:
EU: FOREO AB, KARLÄVAGEN 41, 114 31 STOCKHOLM, SWEDEN
US: FOREO INC., 1525 E. PAMA LANE, LAS VEGAS, NV 89119, USA.
AUS.: 6 PROHASKY STREET, PORT MELBOURNE, VIC, 3207 AUSTRALIA.