UFO™ 2

IMPORTANT
FOR OPTIMUM SAFETY

• If you have a skin condition or any medical concerns, please consult a dermatologist before use.
• Using UFO™ 2 should be comfortable – if you experience discomfort, discontinue use immediately and consult a physician.
• Exercise particular care when using UFO™ 2 around the under-eye regions and do not bring the device into contact with the eyelids or eyes themselves.
• At no time should the device be placed directly onto the skin/face with power on.
• For reasons of hygiene, we do not recommend sharing your UFO™ 2 with anyone else.
• Avoid leaving your UFO™ 2 in direct sunlight, and never expose it to extreme heat or boiling water.
• UFO™ 2 has a heated surface. Those sensitive to heat must use caution and care when using this device.
• FOREO has not evaluated and tested the safety and efficacy of UFO™ 2 devices in conjunction with all non FOREO sheet masks and/or skincare products. Use this product with non FOREO masks and skincare products at your own risk.
• Close supervision is necessary when this device is used by, on, or near children, as well as those with reduced physical and mental abilities.
• Discontinue use if this product appears damaged in any way. This product contains no serviceable parts.
• Use this device only for its intended use as described in this manual. If you do not find the answer to your specific question, or if you have any other questions regarding the device’s operation, please visit www.foreo.com

TROUBLESHOOTING

Precautions to be taken in the event of changes in the performance of UFO™ 2.

If UFO™ 2 is not activated when pressing the universal power button:

• Battery is empty. Charge your UFO™ 2 via USB charging cable until the light emits a steady glow. A full 2.5 hour charge will last up to 40 treatments.

If UFO™ 2 cannot be switched off and/or interface buttons do not respond:

• Microprocessor is temporarily malfunctioning. Press and hold universal power button to restart the device.

If UFO™ 2 won’t sync to the FOREO For You app:

• Ensure that your device is fully charged and that your Bluetooth is turned on.
• Switch your Bluetooth off and then on again to try reconnecting.
• Close the FOREO app and then reopen it to start the process over.
• Delete and reinstall the application - perhaps the application simply needs to be updated.
• After deleting and reinstalling the application, make sure to restart your phone.
• Delete your phone's cookies and cache memory.
• Ensure that your mobile's operating system has been updated to the latest version.

Register warranty

To activate your 2-Year Limited Warranty, register by downloading the FOREO For You app and following the instructions provided. 

2-year limited warranty

FOREO warrants this device for a period of TWO (2) YEARS (except in countries where national law requires a longer minimum guarantee) after the original date of purchase against defects due to faulty workmanship or materials arising from Normal Use of the device. The warranty covers working parts that affect the function of the device. It does NOT cover cosmetic deterioration caused by fair wear and tear, or damage caused by accident, misuse or neglect. Any attempt to open or take apart the device (or its accessories) will void the warranty. 

If you discover a defect and notify FOREO during the warranty period, FOREO will, at its discretion, replace the device free of charge. Claims under warranty must be supported by reasonable evidence that the date of the claim is within the warranty period. To validate your warranty, please keep your original purchase receipt together with these warranty conditions for the duration of the warranty period. 

To claim your warranty, you must log in to your account at www.foreo.com and then select the option to make a warranty claim. Shipping costs are non-refundable. This undertaking is in addition to your statutory rights as a consumer and does not affect those rights in any way.

Disposal information

Disposal of old electronic equipment (applicable in the EU and other European countries with separate waste collection systems).

The crossed-out dustbin symbol indicates that this device should not be treated as household waste, but rather be brought to the appropriate collection point for recycling of electrical and electronic equipment. By ensuring this device is disposed of correctly, you will help prevent the potential negative consequences for the environment and human health which could be caused by inappropriate waste handling of the product. The recycling of materials will also help conserve natural resources. 

For more information about the recycling of your device, please contact your local household waste disposal service or your place of purchase.

Battery removal

NOTE: This process is not reversible. Opening the device will void its warranty. This action must only be undertaken when the device is ready to be disposed of. 

Because this device contains a lithium-ion battery, the battery must be removed before disposal and should not be thrown away with household waste. To remove the battery, open the inner plastic shell after removing silicone outer layer and remove the battery to be disposed of in accordance with your local environmental regulations. Wear gloves during this process for your safety. Detailed visual instructions are provided below.