ISSA™ kids

IMPORTANT
FOR OPTIMUM SAFETY

• Consult your physician prior to using your ISSA™ kids toothbrush if you have any medical concerns.
• If you are undergoing treatment for any oral condition, consult your dental professional prior to use.
• If you experience any discomfort when using your ISSA™ kids toothbrush, discontinue use immediately and consult a physician.
• Avoid leaving your ISSA™ kids toothbrush in direct sunlight, and never expose it to extreme heat or boiling water.
• Close supervision is necessary when this device is used by children. Proper supervision and instructions for safe use should be given to children, as well as those with reduced physical and mental abilities.
• Children should not be allowed to play with the device.
• Discontinue use if this product appears damaged in any way (brush head, handle, charger). This product contains no serviceable parts.
• To avoid the risk of electric shock, this equipment must only be connected to a supply mains with protective earth.

TROUBLESHOOTING

PRECAUTIONS TO BE TAKEN IN THE EVENT OF CHANGES IN THE PERFORMANCE OF ISSA™ kids.

ISSA™ kids is not activated when pressing the universal button:

• Battery is empty. Recharge using the USB charging cable for up to 1.5 hours until fully charged, and then restart your ISSA ™ kids toothbrush by holding down the universal power button.

ISSA™ kids cannot be switched off and/or interface buttons do not respond:

• Microprocessor is temporarily malfunctioning. Connect to the USB charging cable and/or press and hold the universal button to restart the device.

ISSA™ kids’s light does not blink when the USB charging cable is connected: 

• Battery is fully charged, ready for up to 265 days of brushing.
• Battery is drained and will require several minutes to acknowledge USB charging cable.
• USB charging cable is not properly connected. Check electrical outlet/USB socket and charging port.

Register warranty

To activate your 2-Year Limited Warranty, visit foreo.com/product-registration for more information.

2-year limited warranty

FOREO warrants this device for a period of TWO (2) YEARS (except in countries where national law requires longer minimum guarantee)  after the original date of purchase against defects due to faulty workmanship or materials arising from normal use of the device. The warranty covers working parts that affect the function of the device. It does NOT cover cosmetic deterioration caused by fair wear and tear, or damage caused by accident, misuse, or neglect. Any attempt to open or take apart the device (or its accessories) will void the warranty.

If you discover a defect and notify FOREO during the warranty period, FOREO will, at its discretion, replace the device free of charge. Claims under warranty must be supported by reasonable evidence that the date of the claim is within the warranty period. To validate your warranty, please keep your original purchase receipt together with these warranty conditions for the duration of the warranty period.

To claim your warranty, you must log in to your account at www.foreo.com and select the option to make a warranty claim. Shipping costs are nonrefundable. This undertaking is in addition to your statutory rights as a consumer and does not affect those rights in any way.

*This 2-Year Limited Warranty does not apply to replacement brush heads.

Disposal information

Disposal of old electronic equipment (applicable in the EU and other European countries with separate waste collection systems).

The crossed-out dustbin symbol indicates that this device should not be treated as household waste, but rather be brought to the appropriate collection point for recycling of electrical and electronic equipment. By ensuring this device is disposed of correctly, you will help prevent the potential negative consequences for the environment and human health which could be caused by inappropriate waste handling of the product. The recycling of materials will also help conserve natural resources.

For more information about the recycling of your device, please contact your local household waste disposal service or your place of purchase.

Battery removal

NOTE: This process is not reversible. Opening the device will void its warranty. This action must only be undertaken when the device is ready to be disposed of.

Because this device contains a lithium-ion battery, the battery must be removed before disposal and should not be thrown away with household waste. To remove the battery, pull off the brush head, peel away the silicone cover, open the plastic shell and remove the battery to be disposed of in accordance with your local environmental regulations. Wear gloves during this process for your safety. Detailed visual instructions are provided below: