FOREO Newswire

1 min read

Incoming! UFO Sighting in Your Phone's App Store

April 11, 2018

Are you ready for a close encounter with fabulous skin? Since FOREO started shipping UFO devices across the globe, beauty fans have been raving about the results and asking about the availability of the app. Fear not glow-addicts! UFO app just launched on Google Play Store while the iTunes App Store version is sitting pretty waiting for the go-ahead which should be confirmed by April 18th 2018, latest. But even without the app, UFO facial treatments works without a glitch in the Quick-Start Mode that allows you to start using your device straight away, especially if the app is not yet available in your language

Here’s How  UFO Works:

Quick-Start Mode

  1. Clip your UFO mask into place.
  2. One short press automatically activates the Make My Day Treatment.
  3. A second press activates the Call It a Night Treatment depending on the mask you choose.
  4. Gently glide UFO across clean, dry skin and massage the formula in using circular motions until the device turns off, indicating the end of your treatment.
  5. Use your fingers to gently pat any remaining essence into your skin, until it is fully absorbed. Follow with your favorite moisturizer.
  6. Dispose of the mask and rinse UFO under running water. Enjoy the glow!

App-paired Mode

For the future app users, here’s a simple guide for using your UFO with the mobile app
  1. Download the FOREO app
  2. Press and hold the ON/OFF button for 3 seconds to pair UFO with our FOREO app. Full white light appears when UFO is paired.
  3. Follow instructions to clip mask in place and scan the mask barcode. The corresponding treatment will automatically sync to your UFO device.
  4. Gently glide UFO across clean, dry skin and massage the formula in using circular motions until the device turns off, indicating the end of your treatment.
  5. Use your fingers to gently pat any remaining essence into your skin, until it is fully absorbed. Follow with your favorite moisturizer.
  6. Dispose of the mask and rinse UFO under running water. Enjoy the glow!
 

Comments

113 comments

MYSA user avatar
Alina N. 02/06/2018
Permalink

Hi, I downloaded the app onto my google pixel but it doesn't give me the option to track my usage or set up any reminders. On my screen, I only see two icons , the day mask and the night mask, but all the other sections are blank. Thank you so much! Love these masks!

0
MYSA user avatar
katiesteadman 04/06/2018
Permalink

Hey Alina :) Currently, there are only 2 UFO Activated Masks available - Make My Day & Call It a Night. The other blank sections you see are for the new masks - launching very soon!

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MYSA user avatar
Jennifer 10/06/2018
Permalink

I tried connect my Foreo product to the app. I turned on the Bluetooth and pressed the button until it blinked and it just blinks and then stops, but never connects to the app.

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MYSA user avatar
FOREO 21/06/2018
Permalink

Hi Jennifer! To successfully connect the device with the app, please kindly turn on the Bluetooth, then turn on the app and stay at the home screen of the app, where you can see the "connect" option on the bottom of the screen. Then press and hold the on button of the device for 3 seconds. The device's led light on the back of the device should then start blinking and the device should get automatically connected to the app.

If this does not help, please try reinstalling your app as the application is still in the beta mode and it's going thru updates constantly. Also, make sure you are using the newest version of the software on your mobile.

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MYSA user avatar
Jessica 13/06/2018
Permalink

Yesterday I realized the app has been updated (not sure when). There is a control option where I can chose to use hot/cold/off and the different lights of combination of them. But the app seems to unstable or what, after my iPhone screen went into lock/dark screen, it stops functioning and I have problem connecting. My foreo keep blinking so maybe it’s the battery... do share more about this control and what we can use it for etc

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MYSA user avatar
FOREO 21/06/2018
Permalink

Hi Jessica! We are sorry to hear that you are experiencing issues with your device and would like to help you resolve the issue as soon as possible. Please contact us at customercare-usa@foreo.com and we will get back to you with the possible solutions immediately :)

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MYSA user avatar
Fabienne 16/06/2018
Permalink

Hi, I have no problem to pair my smart phone and my UFO, but the scan function doesn't work. I mean a have an app with QR reading that works very well on my smart phone(so the problem doesn't come from the IPhone) but the scan into the UFO application doesn't work. Can you please advise how to sole this issue ?

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MYSA user avatar
FOREO 21/06/2018
Permalink

Hi Fabienne! We are sorry to hear that you are experiencing issues with your device and would like to help you resolve the issue as soon as possible. Please contact us at customercare-usa@foreo.com and we will get back to you with the possible solutions immediately :)

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MYSA user avatar
Kristin 23/06/2018
Permalink

Just received my Luna fofo from fabfitfun. Excited to use and downloaded the app. It’s still in Chinese. I read earlier comments/responses from April stating that you expected an English version any day. It’s the middle of June. Am I missing how to change it to English or is this app still not useful for me?

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MYSA user avatar
FOREO 29/06/2018
Permalink

Hi Kristin! Have you tried downloading "Foreo For You" App? This one is available in English :)

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