FOREO Newswire

1 min read

Incoming! UFO Sighting in Your Phone's App Store

April 11, 2018

Are you ready for a close encounter with fabulous skin? Since FOREO started shipping UFO devices across the globe, beauty fans have been raving about the results and asking about the availability of the app. Fear not glow-addicts! UFO app just launched on Google Play Store while the iTunes App Store version is sitting pretty waiting for the go-ahead which should be confirmed by April 18th 2018, latest. But even without the app, UFO facial treatments works without a glitch in the Quick-Start Mode that allows you to start using your device straight away, especially if the app is not yet available in your language

Here’s How  UFO Works:

Quick-Start Mode

  1. Clip your UFO mask into place.
  2. One short press automatically activates the Make My Day Treatment.
  3. A second press activates the Call It a Night Treatment depending on the mask you choose.
  4. Gently glide UFO across clean, dry skin and massage the formula in using circular motions until the device turns off, indicating the end of your treatment.
  5. Use your fingers to gently pat any remaining essence into your skin, until it is fully absorbed. Follow with your favorite moisturizer.
  6. Dispose of the mask and rinse UFO under running water. Enjoy the glow!

App-paired Mode

For the future app users, here’s a simple guide for using your UFO with the mobile app
  1. Download the FOREO app
  2. Press and hold the ON/OFF button for 3 seconds to pair UFO with our FOREO app. Full white light appears when UFO is paired.
  3. Follow instructions to clip mask in place and scan the mask barcode. The corresponding treatment will automatically sync to your UFO device.
  4. Gently glide UFO across clean, dry skin and massage the formula in using circular motions until the device turns off, indicating the end of your treatment.
  5. Use your fingers to gently pat any remaining essence into your skin, until it is fully absorbed. Follow with your favorite moisturizer.
  6. Dispose of the mask and rinse UFO under running water. Enjoy the glow!
 

Comments

113 comments

MYSA user avatar
FOREO 18/02/2020
Permalink

You are correct, UFO mini and UFO have different features. Hence, UFO Mini does not have Cryo-Therapy mode.

0
MYSA user avatar
Danika 04/03/2020
Permalink

I’ve been trying to connect my UFO to the app and it says « Missing token. Your need send token to access this endpoint ». I’ve tried downloading the latest version of the app and it is still not working.

0
MYSA user avatar
Ji 08/04/2020
Permalink

I tried to pair my UFO device with my new iPhone but it did not work. The error message says: Missing token. You need to send token to access at this endpoint. But it successfully paired on my old phone. Please advice what I should do.

0
MYSA user avatar
FOREO 16/04/2020
Permalink

Please note that this message appears when your app is not updated. Can I kindly ask you if you tried deleting and reinstalling the application? Please make sure to restart your phone. Once the phone has been restarted, please then attempt to enter and use the application.

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MYSA user avatar
Michelle 13/04/2020
Permalink

I just purchased my FOREO UFO. I also purchased several different masks. However, I can only get it to read my Make My Day and Call it a Night masks. I don’t understand. Please help.

0
MYSA user avatar
FOREO 23/04/2020
Permalink

Hi Michelle, please try updating your APP and if it doesn't help please send an email to customercare@foreo.com

0
MYSA user avatar
Alesya 01/07/2020
Permalink

Hi, I was uSing UFO for a long time, but iI can not connect with my phone and it is says – “Missing token.you need to send token to access endpoint “ . The application was updated i’m not sure when . I bought a lot mask sheets and I can not use it. what can I do about it?

0
MYSA user avatar
carly 05/07/2020
Permalink

Hi Alesya, Thank you for your post! I would recommend that you update delete the app and then upload it again. Make sure the wifi and Bluetooth is connected on your phone whilst also make sure your device is fully charged. This should help but if there are any issues then please get in contact with our lovely customer care :)

0
MYSA user avatar
Vy 11/08/2020
Permalink

I’m from vietnam. I just purchased a foreo ufo from foreo.com and my ufo was sent from suzhou sventech china. I tried many times but I can not pair my ufo with app, the light on my ufo was not blink means it paired but nothing change on my app, it still show “press and hold the power button...” I’ve tried many phone but It still has the same problem. Please help

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