FOREO Newswire

1 min read

Incoming! UFO Sighting in Your Phone's App Store

April 11, 2018

Are you ready for a close encounter with fabulous skin? Since FOREO started shipping UFO devices across the globe, beauty fans have been raving about the results and asking about the availability of the app. Fear not glow-addicts! UFO app just launched on Google Play Store while the iTunes App Store version is sitting pretty waiting for the go-ahead which should be confirmed by April 18th 2018, latest. But even without the app, UFO facial treatments works without a glitch in the Quick-Start Mode that allows you to start using your device straight away, especially if the app is not yet available in your language

Here’s How  UFO Works:

Quick-Start Mode

  1. Clip your UFO mask into place.
  2. One short press automatically activates the Make My Day Treatment.
  3. A second press activates the Call It a Night Treatment depending on the mask you choose.
  4. Gently glide UFO across clean, dry skin and massage the formula in using circular motions until the device turns off, indicating the end of your treatment.
  5. Use your fingers to gently pat any remaining essence into your skin, until it is fully absorbed. Follow with your favorite moisturizer.
  6. Dispose of the mask and rinse UFO under running water. Enjoy the glow!

App-paired Mode

For the future app users, here’s a simple guide for using your UFO with the mobile app
  1. Download the FOREO app
  2. Press and hold the ON/OFF button for 3 seconds to pair UFO with our FOREO app. Full white light appears when UFO is paired.
  3. Follow instructions to clip mask in place and scan the mask barcode. The corresponding treatment will automatically sync to your UFO device.
  4. Gently glide UFO across clean, dry skin and massage the formula in using circular motions until the device turns off, indicating the end of your treatment.
  5. Use your fingers to gently pat any remaining essence into your skin, until it is fully absorbed. Follow with your favorite moisturizer.
  6. Dispose of the mask and rinse UFO under running water. Enjoy the glow!
 

Comments

113 comments

MYSA user avatar
Tina 21/04/2018
Permalink

I can not download the application. No one support me. I am so sad.

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MYSA user avatar
denise Scott 29/04/2018
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I get as far as create account and always check your internet connection
the connection works for everything else

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MYSA user avatar
molliesnyder 17/05/2018
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Hi Denise,

Be sure to turn on the Bluetooth function on your phone to ensure your device is synced to the app. If you are still having trouble feel free to reach out to customercare-emea@foreo.com!

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MYSA user avatar
Jennifer 29/04/2018
Permalink

Im in Canada and I downloaded the foreo app but it doesn't have an ufo option. I can't pair my ufo to my phone.

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MYSA user avatar
Dalton 07/05/2018
Permalink

My foreo starts a treatment for about three seconds then stops and the light light starts flashing

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MYSA user avatar
molliesnyder 17/05/2018
Permalink

Hi Dalton!

When the light is flashing on the device, this means UFO is in pairing mode. To set up your UFO, turn on the Bluetooth function on your phone and then open the FOREO app and follow the instructions to sync your phone with your device. If you have any further questions, feel free to reach out to our customer support line at customercare-usa@foreo.com.

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MYSA user avatar
Linda 08/05/2018
Permalink

The barcodes on my masks continue to be "invalid". Every one I've tried to use is invalid. How can this be? There needs to be a way to enter them in by hand or override the system. The UFO is useless if the barcode doesn't scan because it doesn't start. Is there a way to use it manually???

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MYSA user avatar
katiesteadman 17/05/2018
Permalink

Hi Linda! Have you scanned the box barcode or the sachet barcode? Either should work, but give them both a go. You can start the Make My Day treatment manually by pressing the universal button twice (once to turn on, and once to activate), which will illuminate 1 pink LED. You can start Call It a Night by pressing the button three times, which will illuminate 2 pink LEDs. Hope this helps!

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MYSA user avatar
Grace 11/05/2018
Permalink

Hi, the Kickstarter campaign comments from Foreo said the UFO would be designed so that it could be used standalone as light treatment or heat/cold treatment. For example, I bought it to use the blue LED for acne now, not to have to wait till some mask what may not be suited to my skin that happens to use blue LED finally makes its way to the shelves! But now the commentry above says all settings are mask specific. Are you saying the Kickstarter campaign commentry straight from the developer isn't correct? That means the campaign was very misleading! Can you please clarify what the plans for the UFO are?

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MYSA user avatar
katiesteadman 17/05/2018
Permalink

Hi Grace! So sorry for this confusion. Yes, when the Kickstarter campaign was launched UFO was still in the early stages of development, so a few things have changed along the way. We wanted to offer the most effective at-home facial treatments possible, so we created the optimal combination of UFO technologies for your specific skincare concerns in combination with premium Korean mask formulas. A little birdie told us that there is a mask &amp; UFO treatment routine that you might enjoy coming very, <em>very</em> soon so hang in there! ;)

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