FOREO Newswire

1 min read

Incoming! UFO Sighting in Your Phone's App Store

April 11, 2018

Are you ready for a close encounter with fabulous skin? Since FOREO started shipping UFO devices across the globe, beauty fans have been raving about the results and asking about the availability of the app. Fear not glow-addicts! UFO app just launched on Google Play Store while the iTunes App Store version is sitting pretty waiting for the go-ahead which should be confirmed by April 18th 2018, latest. But even without the app, UFO facial treatments works without a glitch in the Quick-Start Mode that allows you to start using your device straight away, especially if the app is not yet available in your language

Here’s How  UFO Works:

Quick-Start Mode

  1. Clip your UFO mask into place.
  2. One short press automatically activates the Make My Day Treatment.
  3. A second press activates the Call It a Night Treatment depending on the mask you choose.
  4. Gently glide UFO across clean, dry skin and massage the formula in using circular motions until the device turns off, indicating the end of your treatment.
  5. Use your fingers to gently pat any remaining essence into your skin, until it is fully absorbed. Follow with your favorite moisturizer.
  6. Dispose of the mask and rinse UFO under running water. Enjoy the glow!

App-paired Mode

For the future app users, here’s a simple guide for using your UFO with the mobile app
  1. Download the FOREO app
  2. Press and hold the ON/OFF button for 3 seconds to pair UFO with our FOREO app. Full white light appears when UFO is paired.
  3. Follow instructions to clip mask in place and scan the mask barcode. The corresponding treatment will automatically sync to your UFO device.
  4. Gently glide UFO across clean, dry skin and massage the formula in using circular motions until the device turns off, indicating the end of your treatment.
  5. Use your fingers to gently pat any remaining essence into your skin, until it is fully absorbed. Follow with your favorite moisturizer.
  6. Dispose of the mask and rinse UFO under running water. Enjoy the glow!
 

Comments

113 comments

MYSA user avatar
carly 13/08/2020
Permalink

Dear Vy, Thank you for you for your post. Firstly I would recommend that you fully charge your device, WIFI and Bluetooh enabled your phone along with deleting and then reloading the App to start again. We would recommend that you contact our ROW Customer Care Team who can assist you further with this and get you back on track to using your UFO. Hope this helps :)

0
MYSA user avatar
Benz 24/08/2020
Permalink

I just bought ufo2 last month and the function heating and cooling are not working. Please advise

0
MYSA user avatar
carly 27/08/2020
Permalink

Dear Benz, Thank you for your post! I would recommend that you get in contact with our Customer Care Team on foreo.com who can assist you further. I hope this helps and you get back to enjoying your UFO 2 :)

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MYSA user avatar
Vivian 29/08/2020
Permalink

the ufo i bought in HK can only be registered through the chinese app, but the not english app?? Isnt it universal? I have been trying to get it work on the english app, but apparently it only connects to the chinese app

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MYSA user avatar
carly 02/09/2020
Permalink

Dear Vivian, I would recommend you contact our Customer Care Team who can look into this further for you. Otherwise, please un-install and re-stall the App to allow any updates to take place.

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MYSA user avatar
C LD 06/09/2020
Permalink

Hi, I have given my Foreo UFO to my friend, but she can't use the app since the device is still connected or registered to my email address.. how do I unlink it please so can use the app on her phone aswell..and link her email add instead, thank you

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MYSA user avatar
carly 10/09/2020
Permalink

We recommend that you contact customer care who will be able to locate your account and device to then go ahead and remove it from your account.

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MYSA user avatar
Ngan 14/10/2020
Permalink

After 1 weeks of usage heating and cooling functions stopped working

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MYSA user avatar
carly 16/10/2020
Permalink

Dear Ngan, I can see that you have contacted our customer care with this issue so I can assure you are in good hands.

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MYSA user avatar
Thi Dao 23/10/2020
Permalink

I just bought The UFO 2 and attempted several times to connect it to my Foreo app but they were failed. I have been using the app with my Foreo 3 for 1 year and there is no problem. Please guide me how to solve this issue. Thank you!

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