FOREO Newswire

3 min read

Tailor-made Skincare at the Touch of a Button - How to Use FOREO LUNA fofo!

May 23, 2018

Smart beauty massager is what your skin needed all along! When it comes to skincare, one approach most certainly doesn’t fit all. The skin we’re in is affected as much by genetic factors as it is external ones - humidity, sun exposure and pollution, for example. Throw into the mix things like diet and exercise and very quickly, standardized skincare fixes suddenly seem, well,substandard. The just-released "FOREO For You" app is set to change all that, with personalized cleansing routines tailored to individuals’ specific skin needs. The app pairs with state-of-the-art facial massager, LUNA fofo, for the most advanced smart little beauty coach, available 24/7 – anywhere you need it! Even better, we've partnered with FabFitFun ahead of the Global Launch to make sure the Summerbox subscribers get to try LUNA fofo before anyone else! Already received yours? Read on to discover how to start enjoying cleaner, healthier skin, all at the touch of a button. But before all that, here’s everything you need to know about this game-changing innovation.

What the fofo?!

LUNA fofo is an enhanced silicone facial massager, with a two-zone cleansing surface for every skin type. Its finer touch-points are ideal for larger areas like the cheeks and forehead, while thicker touch points target oil-prone areas like the T-zone and chin for a deep and precise clean. Setting LUNA fofo apart are those two gold plates on the device’s reverse side. They’re state-of-the-art skin sensors, engineered to measure hydration levels and real skin age. A sophisticated algorithm then processes this feedback to reveal skin’s vital stats via the FOREO For You app, as well as deliver personalized tips and tricks for optimal skin health. Based on this information, LUNA fofo automatically creates a customized program of T-Sonic pulsations that syncs directly to your device. What that means is that you’re not just cleaning your face with any skincare routine – LUNA fofo has developed a bespoke approach that’s perfectly optimized for you! Fully waterproof, powered by two replaceable AAA batteries, and made from ultra-hygienic silicone, LUNA fofo is poised to change everything - so read on to discover how to get the most out of yours! 

Getting Started

Say Hello to Your Smart Little Beauty Coach!

1. Download the FOREO For You App
  • Download the free “FOREO For You” app for Android via Google Play; or for iOS via the App Store and set up your skin profile.  The app will invite you to create an account, and ask a series of questions to learn more about your skin.
2. Connect your LUNA fofo to the App
  • Hold the “ON” button for 5 seconds until it starts blinking. Then give it a couple of seconds to connect to the app.
3. Analyze Your Skin  
  • Remove all make-up and wash your face before you analyze your skin. The app will prompt you to analyze each section of your face with two sensors on the back of your LUNA fofo. Afterward, the app will create a personalized skincare routine that is saved on your device. By clicking on the button DONE the app will disconnect from the device, ready to be used. Press the ON button on your LUNA fofo and start with the cleanse. You don't have to use the app to clean your skin!
4. Cleanse Your Face
  • Lightly dampen your face and apply cleanser to the skin or directly to the LUNA fofo. Use the LUNA fofo in circular motions and vibration will prompt you to move to the next section of your face. It automatically turns off when the routine is complete!
5. Update Personal Routine
  • Most of you will see an immediate difference to the look and feel of your skin within a few days. Please repeat Analyze to update your cleansing routine every two weeks. We recommend you cleanse your face twice daily!

Programmed for YOU!

Every time you use your LUNA fofo you'll get better and better results! As your skin's look and feel improves over time, check in on the app and use the ‘Analyze’ function once every two weeks to keep your routine up-to-date. Likewise, if you change climate, or experience increased dryness or moisture, consult your LUNA fofo to find out what’s going on. Foreo, Luna, FOREO, fofo, LUNA Pretty amazing, right? The great thing about the FOREO For You app is that our crack team of designers and developers can keep dropping updates and improvements, ensuring your routine is always tailored to be just right foryou. This is a huge step forward for personalized skincare and it’s just going to get better - watch as the experience develops over the summer!

Get in Touch!

We can’t wait for everyone to get their hands on LUNA fofo - due to launch in September 2018! - and the "FOREO For You" app in the coming weeks, and really believe this exciting development is going to change skincare for good! In the meantime, if you have any questions, comments or suggestions, email customercare@foreo.com - and don’t forget to follow us on Instagram for all the latest updates!

Comments

503 comments

MYSA user avatar
FOREO 27/07/2018
Permalink

Hi! You can use it for as long as you like! Just replace the batteries when the old ones run out and continue using and enjoying your Fofo :)

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MYSA user avatar
Michaela 22/07/2018
Permalink

I got this in my FFF box and so far I don’t get the hype. I can’t cleanse my face with only 4 10-second (max) cycles and I barely even feel the pulses. I end up using three full cycles to cleanse and, even then, meh. My friend’s stays on for 3 minutes and she says it’s powerful, which makes me think I’m doing something wrong. Are there instructions I can use that aren’t going to waste my batteries or my time any further? I get the thing was free but it seems like you would want us to tell our friends to buy one of their own.

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MYSA user avatar
FOREO 27/07/2018
Permalink

Hi, Michaela! Thanks for getting in touch with us!
The cleansing cycles of LUNA Fofo are completely personalised according to your skin analysis - the Fofo remembers your last skin analysis and provides a perfect cleanse according to the results you got. Every cleansing cycle lasts for one minute - but the Fofo continues to work for an additional two minutes (3 in total) at which point it turns off to prevent overuse. We are sorry to hear you are not satisfied with the results, but please know that we would recommend using the device for a longer period of time (a few months) for best results! :)

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MYSA user avatar
Alycia 22/07/2018
Permalink

Got a fofo model in my fit fab fun box. When subscribing to the box it tells you your going to receive a rechargeable version. Shortly after my order i found it it’s not rechargeable and it takes triple a batteries. Given that fact that it was cheaper than in the store i was still excited even if i had to replace the batteries. I had previously received a Luna for a Christmas gift and was so excited to get it in my box. Once it came this model only lasted two weeks when it’s suppose to work for 400washes! The one i got for a gift was only suppose to be good for about 50 washes and lasted longer. Super disappointed.

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MYSA user avatar
FOREO 27/07/2018
Permalink

Hi, Alycia! Thanks for letting us know about your issues. Please know that the battery life is up to the battery itself, which is not a Foreo product. Please try replacing the batteries and using your Fofo again, you should not have any issues. Should you have some problems with your Fofo, you can contact our customer care team on customercare-usa@foreo.com and they will do their best to help you asap!

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MYSA user avatar
Say 25/07/2018
Permalink

I downloaded the app the dots flash but nothing happens and how do you anylize your face with the two metal dots on the back of the fofo

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MYSA user avatar
FOREO 27/07/2018
Permalink

Hi, Say! The two metal eyes on the back of the Fofo are actually skin sensors which read your skin when you press them to a certain part of your face. The app guides you through the process. If you are having issues with connecting, please try turning off your bluetooth, turning it on again, uninstalling the app, installing the latest version and restarting the phone. If this does not help, please contact us on customercare-usa@foreo.com so that our CC team could help you further :)

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MYSA user avatar
Emily 26/07/2018
Permalink

Got mine in my FFF box. Was excited to use. But the App Store says there are no results for the app?

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MYSA user avatar
FOREO 27/07/2018
Permalink

Hi, Emily! The app is available in the app store for iOS 11 and later under the name "Foreo for you" :)

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MYSA user avatar
Amanda Preston 27/07/2018
Permalink

Hi! I got my foreo in my june fabfitfun box and have been loving it! Tonight I went to wash my face and it wouldn't turn on! Anyone else having issues?

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