FOREO Newswire

3 min read

Tailor-made Skincare at the Touch of a Button - How to Use FOREO LUNA fofo!

May 23, 2018

Smart beauty massager is what your skin needed all along! When it comes to skincare, one approach most certainly doesn’t fit all. The skin we’re in is affected as much by genetic factors as it is external ones - humidity, sun exposure and pollution, for example. Throw into the mix things like diet and exercise and very quickly, standardized skincare fixes suddenly seem, well,substandard. The just-released "FOREO For You" app is set to change all that, with personalized cleansing routines tailored to individuals’ specific skin needs. The app pairs with state-of-the-art facial massager, LUNA fofo, for the most advanced smart little beauty coach, available 24/7 – anywhere you need it! Even better, we've partnered with FabFitFun ahead of the Global Launch to make sure the Summerbox subscribers get to try LUNA fofo before anyone else! Already received yours? Read on to discover how to start enjoying cleaner, healthier skin, all at the touch of a button. But before all that, here’s everything you need to know about this game-changing innovation.

What the fofo?!

LUNA fofo is an enhanced silicone facial massager, with a two-zone cleansing surface for every skin type. Its finer touch-points are ideal for larger areas like the cheeks and forehead, while thicker touch points target oil-prone areas like the T-zone and chin for a deep and precise clean. Setting LUNA fofo apart are those two gold plates on the device’s reverse side. They’re state-of-the-art skin sensors, engineered to measure hydration levels and real skin age. A sophisticated algorithm then processes this feedback to reveal skin’s vital stats via the FOREO For You app, as well as deliver personalized tips and tricks for optimal skin health. Based on this information, LUNA fofo automatically creates a customized program of T-Sonic pulsations that syncs directly to your device. What that means is that you’re not just cleaning your face with any skincare routine – LUNA fofo has developed a bespoke approach that’s perfectly optimized for you! Fully waterproof, powered by two replaceable AAA batteries, and made from ultra-hygienic silicone, LUNA fofo is poised to change everything - so read on to discover how to get the most out of yours! 

Getting Started

Say Hello to Your Smart Little Beauty Coach!

1. Download the FOREO For You App
  • Download the free “FOREO For You” app for Android via Google Play; or for iOS via the App Store and set up your skin profile.  The app will invite you to create an account, and ask a series of questions to learn more about your skin.
2. Connect your LUNA fofo to the App
  • Hold the “ON” button for 5 seconds until it starts blinking. Then give it a couple of seconds to connect to the app.
3. Analyze Your Skin  
  • Remove all make-up and wash your face before you analyze your skin. The app will prompt you to analyze each section of your face with two sensors on the back of your LUNA fofo. Afterward, the app will create a personalized skincare routine that is saved on your device. By clicking on the button DONE the app will disconnect from the device, ready to be used. Press the ON button on your LUNA fofo and start with the cleanse. You don't have to use the app to clean your skin!
4. Cleanse Your Face
  • Lightly dampen your face and apply cleanser to the skin or directly to the LUNA fofo. Use the LUNA fofo in circular motions and vibration will prompt you to move to the next section of your face. It automatically turns off when the routine is complete!
5. Update Personal Routine
  • Most of you will see an immediate difference to the look and feel of your skin within a few days. Please repeat Analyze to update your cleansing routine every two weeks. We recommend you cleanse your face twice daily!

Programmed for YOU!

Every time you use your LUNA fofo you'll get better and better results! As your skin's look and feel improves over time, check in on the app and use the ‘Analyze’ function once every two weeks to keep your routine up-to-date. Likewise, if you change climate, or experience increased dryness or moisture, consult your LUNA fofo to find out what’s going on. Foreo, Luna, FOREO, fofo, LUNA Pretty amazing, right? The great thing about the FOREO For You app is that our crack team of designers and developers can keep dropping updates and improvements, ensuring your routine is always tailored to be just right foryou. This is a huge step forward for personalized skincare and it’s just going to get better - watch as the experience develops over the summer!

Get in Touch!

We can’t wait for everyone to get their hands on LUNA fofo - due to launch in September 2018! - and the "FOREO For You" app in the coming weeks, and really believe this exciting development is going to change skincare for good! In the meantime, if you have any questions, comments or suggestions, email customercare@foreo.com - and don’t forget to follow us on Instagram for all the latest updates!

Comments

503 comments

MYSA user avatar
Nancy 24/06/2018
Permalink

I'm very disappointed with the Foreo Fofo that came in my FabFitFun box. I've tried many times to turn the unit on, and every time but one it would not start. I hate to think that you shipped out a brand new product with dead batteries! Also, in the instruction booklet it says there is a USB cable that comes with it, when it is actually battery operated. I spent about half an hour figuring that out. Now I have to find a jewelers screwdriver to take the stupid bottom plate off so I can replace the batteries. Very disappointing.

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MYSA user avatar
FOREO 28/06/2018
Permalink

Hi Nancy! We are sorry to hear that you are experiencing issues with your device and would like to help you resolve the issue as soon as possible. Please contact us at customercare-usa@foreo.com and we will get back to you with the possible solutions immediately

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MYSA user avatar
Melissa 24/06/2018
Permalink

I just got mine in my fabfitfun box, but there was no usb charger included, that while little cardboard thing was empty in the bottom of the package. Not sure how to recharge it

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FOREO 28/06/2018
Permalink

Hi Melissa! The Fofo device is powered by two AAA batteries which can be replaced by removing the plastic white bottom of the device :)

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steph 25/06/2018
Permalink

I've been having issues syncing to the app. Do I need to sync to the app to use my Foreo? Or can I use it without the app? Otherwise the challenges are too frustrating.

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MYSA user avatar
FOREO 28/06/2018
Permalink

Hi Steph! Yes, you will need to sync your device with the app in order to use it. Our Customer Care team will be more than happy to help you with your situation. Please send an email to customercare-usa@foreo.com

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Skye 25/06/2018
Permalink

I've been using this for a while. I like it so far. I am confused though, it's said to give you tips about your skincare routine? Or something like that? After I wash my face it just goes back to the page where you see her face and you can click analyse and clean. I also don't see anything saved for the history. Is there anything about the app we should know?

Also, there are the little needles in the middle of the fofo and some on the very top. They have different texture. How do you know which part you're supposed to use and where? I can't tell what can be done to improve my skincare and if I am using my fofo correctly. Looking at a picture of the lady with the numbers isn't helpful. Especially when the analysis doesn't really provide feedback or stats to show how you are doing overtime.

Is the app still in beta testing?

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FOREO 28/06/2018
Permalink

Hi Skye! Thanks for reaching out Our Customer Care team will be more than happy to help you with your situation. Please send an email to customercare-usa@foreo.com

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Angel Gatten 25/06/2018
Permalink

Recieved and have used mine for 3 days now and I am in love!!! My skin is so soft and my pores already seem smaller. Thank you FFF and Foreo for this awesome product!

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MYSA user avatar
Marlene Moore 25/06/2018
Permalink

Isn't the device supposed to turn itself off? mine just seems to keep going, how long is it supposed to be on for each time you use it? Also I have a hard time trying to turn it off, it takes several tries, are you supposed to hold in the button or just push it quickly ?

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