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Dora 28/08/2024
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Hi there,

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you’ve experienced. It’s concerning to hear about the black spots on your Luna 4, and we understand how frustrating this must be, especially since you haven't received a response from our support team yet.

We would like to resolve this for you as quickly as possible. Please contact us through https://www.foreo.com/support/contact Our agents will be happy to help!

Thank you for your patience, and we look forward to assisting you.

Best regards,

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