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carly 06/07/2021
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Dear Kelly, we are sorry to hear that you are facing this inconvenience with your UFO™ 2. Don't worry, please contact the customer care service department via customercare@foreo.com and let the friendly, yet professional agents provide a solution or troubleshooting for your device. Rest assured that they will be more than willing to help. We wish you a nice day. Best regards :)

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