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Dora 16/01/2025
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Hi,

Thank you for sharing your experience with the FOREO UFO 2. We’re sorry to hear that you haven’t seen the desired results with rosacea, and we completely understand your concerns about heat exposure.

You’re right that the cold setting is available and can be used to help minimize any potential irritation. We recommend starting with the cooling setting if you have sensitive skin, as it’s gentler and can help calm the skin. Additionally, you can use other masks if you prefer.

We’d love to hear how your skin is doing in a week, so feel free to reach out and update us! We're here to help and support you in finding what works best for your skin.

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