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Ramona 19/09/2020
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Hi there. There is a problem with the app. I cannot access any massage programmes. It says to push the power button for 5 seconds to connect to the app. But as soon as I do that it automatically starts the cleaning programme, not through the app though. The app is just dead, the same screen saying “Press and hold the power button for 5 seconds” stays on forever. And then that’s it, there’s no further option. There is no update to the app, nothing for me to do there. It just doesn’t work. Disappointing and frustrating that for a product that costs 200€ this is what you offer as support. Basically renders the massage features useless.

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