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Monica M 02/06/2018
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I see from previous comments that the silicon disc is the authenticity card with serial number. I scratched off the sticker and have tried to register my device and it keeps saying invalid number. The example on registration page says starts with an F, however mine is all numerical. I tried entering with an F in front and still invalid. The F number I have is a sticker on the bottom of the actual device and that comes up invalid too. My device and authenticity disc are different colors, is that why? How do I get mine registered and find the correct serial number?

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