LUNA™ 4 go

Cleaning your LUNA™ 4 go

Always clean your device thoroughly after use. Wash the brush surface with water and soap, then rinse with warm water. Avoid using clay-based, silicone-based or grainy cleansers, exfoliators or scrubs, as they may damage the device's soft silicone touchpoints. Pat dry with a lint-free cloth or towel. After use, we recommend spraying the device with FOREO Silicone Cleaning Spray and rinsing with warm water for optimal results.

NOTE: Never use cleaning products containing alcohol, petrol or acetone, as they may irritate the skin and damage the silicone.

IMPORTANT
FOR OPTIMUM SAFETY

• If you have a skin condition or any medical concerns, please consult a dermatologist before use.
• Cleansing with LUNA™ 4 go should be comfortable – if you experience discomfort, discontinue
  use immediately and consult a physician.
• Exercise particular care when cleansing the under-eye regions and do not bring the device into contact with the eyelids or eyes themselves.
• For reasons of hygiene, we do not recommend sharing your LUNA™ 4 go with anyone else.
• Avoid leaving your LUNA™ 4 go in direct sunlight and never expose it to extreme heat or boiling water.
• Close supervision is necessary when this device is used by, on, or near children and those with reduced physical and mental abilities.
• Discontinue use if this product appears damaged in any way. This product contains no serviceable parts.
• Given the efficiency of the FOREO cleansing routine, we recommend that you do not use LUNA™ 4 go for more than 3 minutes at a time.
• Use this device only for its intended use as described in this manual. If you do not find the answer to your specific question, or if you have any other questions regarding the device’s operation, please visit www.foreo.com

TROUBLESHOOTING

PRECAUTIONS TO BE TAKEN IN THE EVENT OF CHANGES IN THE PERFORMANCE OF LUNA™ 4 GO.

If LUNA™ 4 go is not activated when pressing the center button:

• Battery is dead, Recharge using USB charging cable for up to 2 hours until fully charged, and then restart your device by holding down the power button. 

If LUNA™ 4 go cannot be switched off and/or interface buttons do not respond:

• Microprocessor is temporarily malfunctioning. Press and hold power button to restart the device.

Register warranty

To activate your 2-Year Limited Warranty, register through the FOREO app, or visit foreo.com/product-registration for more information.

2-year limited warranty

FOREO warrants this device for a period of TWO (2) YEARS (except in countries where national law requires longer minimum guarantee)  after the original date of purchase against defects due to faulty workmanship or materials arising from normal use of the device. The warranty covers working parts that affect the function of the device. It does NOT cover cosmetic deterioration caused by fair wear and tear, or damage caused by accident, misuse, or neglect. Any attempt to open or take apart the device (or its accessories) will void the warranty.

If you discover a defect and notify FOREO during the warranty period, FOREO will, at its discretion, replace the device free of charge. Claims under warranty must be supported by reasonable evidence that the date of the claim is within the warranty period. To validate your warranty, please keep your original purchase receipt together with these warranty conditions for the duration of the warranty period.

To claim your warranty, you must log in to your account at www.foreo.com and select the option to make a warranty claim. Shipping costs are nonrefundable. This undertaking is in addition to your statutory rights as a consumer and does not affect those rights in any way.

Disposal information

Disposal of old electronic equipment (applicable in the EU and other European countries with separate waste collection systems).

The crossed-out dustbin symbol indicates that this device should not be treated as household waste, but rather be brought to the appropriate collection point for recycling of electrical and electronic equipment. By ensuring this device is disposed of correctly, you will help prevent the potential negative consequences for the environment and human health which could be caused by inappropriate waste handling of the product. The recycling of materials will also help conserve natural resources.

For more information about the recycling of your device, please contact your local household waste disposal service or your place of purchase.

Battery removal

NOTE: This process is not reversible. Opening the device will void its warranty. This action must only be undertaken when the device is ready to be disposed of.

Because this device contains a lithium-ion battery, the battery must be removed before disposal and should not be thrown away with household waste. To remove the battery, open the inner plastic shell after removing silicone outer layer and remove the battery to be disposed of in accordance with your local environmental regulations. Wear gloves during this process for your safety. Detailed visual instructions are provided below: