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Dora 18/01/2025
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Hi Musonda,

Thank you for reaching out, and I’m sorry to hear that you're experiencing issues with your UFO2. I understand how important the T-Sonic pulsations are for your facials, and we definitely want to help you get them working again.

Since the device is still not functioning as expected, I recommend contacting our Customer Care team directly for further assistance. They will be able to guide you through troubleshooting steps or help you explore the next steps.

Please contact them through https://www.foreo.com/support/contact, and they will be happy to help!

Best regards!

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