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Dora 28/08/2024
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Hello there,

Thank you for your feedback!

We’re sorry to hear about the mold issue with your Foreo device. While our products are designed to minimize mold growth, we understand that problems can still arise due to various factors.

We recommend cleaning your device regularly with mild soap and water, and ensuring it’s completely dry before storing it. Avoid using vinegar, as it can damage the silicone. Storing your device in a cool, dry place can also help prevent mold issues.

If you continue to experience problems, please don’t hesitate to reach out to our customer support team for further assistance.

Best :)

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