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katiesteadman 17/05/2018
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Hi Linda! Have you scanned the box barcode or the sachet barcode? Either should work, but give them both a go. You can start the Make My Day treatment manually by pressing the universal button twice (once to turn on, and once to activate), which will illuminate 1 pink LED. You can start Call It a Night by pressing the button three times, which will illuminate 2 pink LEDs. Hope this helps!

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